Frequently Asked Questions

Everything you need to know about your Apothékary style journey.

How do I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.

Do you offer international shipping?

Yes, Apothékary ships worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.

How should I care for my garments?

To maintain the quality of our premium fabrics, we recommend following the specific care instructions found on the inner garment label or our online fabric guide.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Can I change my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can request a change within 1 hour of placement by contacting our customer support team.